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June 2010:

  • Hypatia Tapped as Industry Analyst Advisor for Marketing Analytics Conference
  • Jeff Baker Joins Team Hypatia as VP Business Development
  • Nominations Being Accepted for Success Strategies in Information Management & Business Analytics
 [request an entry form at research@HypatiaResearch.com]

May 2010:

  • Story of Hypatia Now a Movie Starring Rachel Weisz
  • Tekrati Cites Hypatia Research, LLC as Business Intelligence & Analytics Influencer to Watch!
  • Nomination Forms Available: Send a request to research@hypatiaresearch.com

April 2010:

  • An Executive's Guide to Customer Data Analytics
    1. Exploiting the value of customer data with analytics
    2. Improve customer data analytics: Tips for using metrics, technologies
    3. Expert advice for developing a customer data analytics program
    4. Customer data analytics best practices from top performers

February/March 2010:

  • Healthcare Study: "Business Intelligence in Healthcare Industries: Assessment of Technologies, Solutions & Services"
  • Supply Chain Study--"Collaborative Planning, Forecasting & Replenishment (CPFR) As a Service: Building the Business Case for Investment"
    • Firms Evaluated incude:
      • Management Consulting Firms: Accenture, BearingPoint, Cap Gemini, Deloitte, EDS, Hitachi Consulting, IBM, and Infosys
      • SCM Boutique Consulting Firms: Planet Award Consulting, PRTM
      • Managed Services Providers: Agentrics/GNX, GXS, Inovis, JDA/I2, Prescient, R.R.Donnelly/Banta, and Sterling Commerce.  

January 2010:

  • Hypatia Research, LLC is pleased to announce our latest alliances with publication partners Medical Economics, Formulary and Managed Healthcare Executive

  • New Report: "What Healthcare CIOs Need to Know About the American Recovery & Reinvestment Act & Electronic Health Records: Technology & Government Funding"

December 2009:

  • Forrester Research: Now Keeping up with boutique industry analyst firms?

  • Customer Intelligence Research: Select Companies that Invest in Decision Science & Customer Analysis Services

  • Upcoming Webinar: January 2009: "The Value of Integrating Online & Offline Data"

November 2009:

  • Congratulations to the 2009 BI Vision Award Winners!
  • Case Study: "Car Toys: Using BI to Optimize a Supply Chain of Over 100,000 SKU's"
  • Case Study: "Welch's: Keeping Tabs on Order Size & Patterns with Business Intelligence"

October 2009:

  • Article: "Hypatia's Top 3 Rules for Development of Customer Interaction Strategies"

  • Case Study: "GMAC Insurance: Re-Engaging the Departed Customer"
  • Upcoming Webinar: January 2009: "The Value of Integrating Online & Offline Data"

August/September:

  • New Report: "What Healthcare CIOs Need to Know About the American Recovery & Reinvestment Act & Electronic Health Records: Technology & Government Funding"
  • Upcoming Report: "Tips For Using Analytical Tools to Take Action on Customer Data"
  • Upcoming Case Study: "Car Toys: Using BI to Optimize a Supply Chain of Over 100,000 SKU's"

June 2009:

  • Join us on Tuesday July 21 at 2PM EST/11AM PDT for a webinar preview: "EFM to Customer Insight: Maturity Models & Best Practices."  To reserve a space, email: research@HypatiaResearch.com

  • New Report: "Cracking the Code: Capture, Analysis & Utilization of Customer Information"

April / May 2009:

  • Coming in June 2009: "Cracking the Code: Capture, Analysis & Utilization of Customer Information"

  • Upcoming in July 2009: "What the CIO Needs to Know About Upcoming Healthcare Reform Incentives, but Was Afraid to Ask!"

  • Publishing in July 2009: EFM to Customer Insight: Maturity Models & Best Practices

March 2009:

  • New Research Study Underway! "EFM: Converting Customer Information into Actionable Insight"
  • New Research: Hard Times in Healthcare--Challenges for Payers and Providers
  • Note: All content excerpted from Business Intelligence in the Healthcare Industry: Assessment of Technologies, Solutions & Services, by Sue Hildreth & Leslie Ament. c.2009 HypatiaResearch, LLC.
  • Two Converging Trends for Software as a Service: Business Intelligence:

    Note: All content excerpted from Connectivity Options & Evaluation Criteria for Business Intelligence Software as a Service by Howard Baldwin & Leslie Ament. c.2009 Hypatia Research, LLC.

  • Louis Olds Joins Team Hypatia

February 2009:
  • New Research! Connectivity Options and Selection Criteria for Software as a Service Business Intelligence 
  • Case Study: Car Toys
  • Case Study: McKesson Pharmaceuticals

December/January 2009:

  • New Research for 2009: Business Intelligence Technologies,Tools & Services in the Healthcare Industries

  • Hypatia Research to present at Marketing Analytics Conference

  • Vendors profiled in CPFR as a Service Selection Guide:

    • Management Consulting Firms: Accenture, BearingPoint, Cap Gemini, Deloitte, EDS,
      Hitachi Consulting, IBM, Infosys, Satyam
    • SCM Boutique Consulting Firms: Archstone Consulting, Planet Award Consulting, PRTM
    • Managed Services Providers: Agentrics/GNX, GXS, Inovis, JDA/I2, Prescient, R.R.Donnelly/Banta, Sterling Commerce.  

November 2008:
  • New Research: Collaborative Planning, Forecasting & Replenishment as a Service
  • Decision Science & Customer Analysis on MyCustomer.com

September/October 2008:
  • New Research: Decision Science & Customer Analysis: Competitive Advantage or Necessary to Compete?
  • Hypatia Research to present on Marketing Analytics!
  • Perhaps Carly Was Right? HP Acquires EDS
  • Greg Belkin Joins Team Hypatia

August 2008:
  • Presentation at CRMA 2008 National Conference: Tangible ROI?: Establish a Successful Customer Intelligence Ecosystem
  • AT&T Mobility: Analytical Solutions Increase Retention, Billing Accuracy & Revenue Assurance for Cutomers
  • Highlights from the "Return2Customer" Conference

July 2008:

  • Customer Intelligence: Competitive Advantage, or Necessary to Compete?
  • Tangible ROI?  Establish a Sucessfull Customer Intelligence Ecosystem!
  • Intelligent Interactions Improve Customers' Experience
  • Sonia Lelii Joins Team Hypatia

June 2008:       

  • Leveraging the Value of Customer Data: Presentation
  • Re-Engaging the Departed Customer:Business Valuation Report
  • Howard Baldwin Joins Team Hypatia!

May 2008:    

  • BellSouth Improves Revenue Recovery & Billing Accuracy Using Customer Analytics
  • Call for Customer Success Stories: Customer Interaction Management Research
  • Sue Hildreth Joins Team Hypatia!
April 2008:
  • MarketTools Acquires CustomerSat
  • Leslie Ament to present: "Establishing a Successful Customer Intelligence Eco-System" at CRMA National Conference: Teradata, Dun & Bradstreet, Experian, Salesforce.com and Genesys Labs Participating
  • Hypatia Research LLC Announces 2008 Research Agenda

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Hypatia Research, LLC,  http://www.HypatiaResearch.com  delivers high impact market intelligence, industry benchmarking, best practice, and vendor selection research for how businesses use technology and service providers to capture, manage, analyze and apply customer intelligence to enhance performance and to accelerate growth.  Coverage areas include: CRM, Business Intelligence, Customer Analytics, Marketing Automation, Database Marketing, and Customer Data Integration and Quality.  Since its inception by co-founder Leslie Ament  in 2001, clients have relied on Hypatia for industry insight, expertise and independent research for guidance in assessing various technology and service options.  Like our namesake, Hypatia, we are committed to Calculating ResultsTM for our clients.

Hypatia of Alexandria (circa. 370-415 AD), invented several scientific devices--the astrolabe, planesphere, and hydroscope (hydrometer). These instruments were used to calculate the distance between planets, the position of visible stars at any time of the year, and the gravity of liquids respectively. Hypatia was the first woman to make substantial contributions to the development of mathematics, astronomy & philosophy.

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