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Access Business Valuation Reports & Case Studies

  • AT&T Mobility: Increasing Customer Retention, Billing Accuracy and Revenue Assurance via Analytical Solutions
  • DITY: Strategic Management of Information Technology for Rapid Business Growth
  • Global Pharmaceutical & Consumer Healthcare Firm: Management of Digital Brand Assets Speeds Time to Market

  • BaseBall Express:Customer Intellligence Enables Focus on High Value Customers

  • Nationwide Building Society, UK Financial Services: Intelligent Customer Interactions Improve Customer Experience, Top Line and Reduce Costs"

  • GMAC Auto Insurance: Re-engaging the Departed Customer

  • Financial Services Provider: Increasing Customer Satisfaction While Reducing Total Cost of Ownership with Data Synchronization

  • Unicredit: Gaining Financial Insight Across Geographies and Divisions

  • PSS World Medical: Increasing Reporting Accuracy While Reducing Costs

Subscribers Only:

  • BellSouth Improves Revenue Recovery & Billing Accuracy With Customer Analytics
  • E.ON Increases Sales 20% While Reducing Operational Costs in Highly Regulated Utlities Industry
  • Gains in 360º View and Customer Analysis Across All Channels Enabled KPN Mobile to Increase Inbound Conversion Rates by 14%

View Research Findings:


  • Real-Time Customer Intelligence at the Point of Interaction (Presentation)

 

  • Leveraging the Value of Customer Data (Presentation)

 

Hypatia Research, LLC,  http://www.HypatiaResearch.com  delivers high impact market intelligence, industry benchmarking, best practice, and vendor selection research for how businesses use technology and service providers to capture, manage, analyze and apply customer intelligence to enhance performance and to accelerate growth.  Coverage areas include: CRM, Business Intelligence, Customer Analytics, Marketing Automation, Database Marketing, and Customer Data Integration and Quality.  Since its inception by co-founder Leslie Ament  in 2001, clients have relied on Hypatia for industry insight, expertise and independent research for guidance in assessing various technology and service options.  Like our namesake, Hypatia, we are committed to Calculating ResultsTM for our clients.

Hypatia of Alexandria (circa. 370-415 AD), invented several scientific devices--the astrolabe, planesphere, and hydroscope (hydrometer). These instruments were used to calculate the distance between planets, the position of visible stars at any time of the year, and the gravity of liquids respectively. Hypatia was the first woman to make substantial contributions to the development of mathematics, astronomy & philosophy.

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